Bavarian-Board.co.uk - BMW Owners Discussion Forum Homepage
Forum Home Forum Home > General Forums > General BMW & Bavarian-Board Chat
  New Posts New Posts RSS Feed - Good Service
  FAQ FAQ  Forum Search   Register Register  Login Login

Forum LockedGood Service
 Post Reply Post Reply Page  123 4>
Author
Message Reverse Sort Order
  Topic Search Topic Search  Topic Options Topic Options
Peter H View Drop Down
Really Senior Member II
Really Senior Member II
Avatar

Joined: 03-January-2004
Location: Worcestershire/Ost Bayern
Status: Offline
Points: 927 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Peter H Quote  Post ReplyReply Direct Link To This Post Topic: Good Service
    Posted: 20-August-2006 at 15:55
Originally posted by thepits thepits wrote:

Originally posted by Nigel Nigel wrote:

Good experience at Robert Stern, now in Worcester, formerly of Evesham. Great parts service...I cant speak too highly of this bunch.

Nor me neither! Went to them for the 1st time since they'd moved to Worcester (to get my BMW-Sauber hat - too late now guys - haha) and Martin on parts gave me - and friend - the guided tour.

Normally they deliver my parts to me - at work, at no extra charge, and still at discounted prices.

 

p.s. Martin is in hospital recovering from a major operation - appears to be doing well, but "Get Well Soon Mate"

 

 

Cannot fault them either
Das Wolperdinger

AHN-NYUNG-HEE GA-SEH-YO
Back to Top
Sponsored Links


Back to Top
Jack735 View Drop Down
Bavarian-Board Contributor
Bavarian-Board Contributor
Avatar

Joined: 14-September-2005
Location: Edinburgh
Status: Offline
Points: 1055 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Jack735 Quote  Post ReplyReply Direct Link To This Post Posted: 20-August-2006 at 12:40

BMW dealership in Portsmouth, Snows. 

450 miles from home on my way to Spain the owners manual didn't match what was under my bonnet when I went to change the lights to wrong hand drive - didn't know what to do!  Wasn't keen to go to main dealer, previous experience of snooty/arrogant salesmen and the thought of the cost and time didn't help but I had no choice

On arrival a very pleasant young lady directed me to the service department.  A very helpful chap asked for the keys and suggested my wife and I have a complimentary cool drink in the café (it was a very hot day) while he took the car to the workshop.  15 minutes later he put the keys on the table in front of us, said there was no charge, told me how to change the lights back then wished us a pleasant holiday. 

Well thank you Snows of Portsmouth I did have a super holiday kicked off with a pleasant surprise at your BMW dealership.
Oooh, The machine of a dream, such a clean machine With the pistons a pumpin', and the alloys all gleam, When I'm holding your wheel, All I hear is your gear, With my hand on your grease gun, Mmm it's like a disease son, I'm in love with my car, gotta feel for my automobile, Get a grip on my .......
Back to Top
hayesy View Drop Down
Senior Member I
Senior Member I
Avatar

Joined: 26-October-2004
Location: teeside
Status: Offline
Points: 125 		Post Options Post Options   Thanks (0) Thanks(0)   Quote hayesy Quote  Post ReplyReply Direct Link To This Post Posted: 20-August-2006 at 11:38

falkon engineering and performance, if you want a proper job doin then this is a good place to go.mates have used teeside auto tech before and gave good reports, also cant fault preston hall bmw, used them once when engine was idling badly when i had just got the car, daignosed fault in seconds outside and when i got job done they only charged half what they quoted as it did not take as long as they though.(this was before i found falkon)

cheers steve
Back to Top
BGodkin View Drop Down
Senior Member I
Senior Member I


Joined: 14-May-2006
Location: Thetford, Norfolk
Status: Offline
Points: 149 		Post Options Post Options   Thanks (0) Thanks(0)   Quote BGodkin Quote  Post ReplyReply Direct Link To This Post Posted: 22-July-2006 at 22:22

If You are looking for a good body repair and spray centre in East Anglia then I can highly recommend Spectrum Repair and Spray Centre in Thetford. The quality of work and the way they went above and beyond with my E36 when it was there last week was amazing. Also the only time I have been to a spray centre and actually paid what I was quoted. I will definatly be taking all my spray work there in the future.

Contact them on 01842762575 or 07833567146

 

Regards,

Brad

1995 525i SE Touring (Missus's) Still searching for a replacement for mine :(
Back to Top
Robmw View Drop Down
Really Senior Member I
Really Senior Member I
Avatar

Joined: 29-August-2005
Location: Epping
Status: Offline
Points: 311 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Robmw Quote  Post ReplyReply Direct Link To This Post Posted: 11-July-2006 at 18:19
I would love to nominate Sytners of Chigwell BUT CANNOT as my car has been returned the last 3 times DAMAGED. To a man they are incompetent. It is only BMW UK Customer Service's help that they have been shamed to try to resolve things but six months on and still things are outstanding.

Feel free to PM me if you would like Chapter and Verse

Sorry Moderators but this is the truth and I stand by what I have said

Robert Born
Robert Born
Back to Top
Paddy29 View Drop Down
Newbie
Newbie


Joined: 22-June-2006
Location: Lincoln
Status: Offline
Points: 20 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Paddy29 Quote  Post ReplyReply Direct Link To This Post Posted: 11-July-2006 at 17:43

I can well recommend Forrest Motors in Lincoln,they are BMW specialists. Friendly and very helpfull.

Paddy



Edited by Paddy29
Back to Top
B738 View Drop Down
Advanced Newbie
Advanced Newbie


Joined: 23-May-2006
Status: Offline
Points: 24 		Post Options Post Options   Thanks (0) Thanks(0)   Quote B738 Quote  Post ReplyReply Direct Link To This Post Posted: 18-June-2006 at 07:23
Autotech, Warwick. BMW specialist. They changed my clutch. Good service, excellent price.
BMW M3 EVO E36
Back to Top
Ray-Darr View Drop Down
Newbie
Newbie
Avatar

Joined: 30-December-2005
Location: nr Warrington
Status: Offline
Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Ray-Darr Quote  Post ReplyReply Direct Link To This Post Posted: 13-June-2006 at 19:35

The guys at Field Lane Garage (underneath) BM Town in Litherland near Liverpool have been brill with me. BM independants who are knowledgable, quick and dont take the shirt off your back. I had a head gasket done by them and that tricky wots its name (ignition barrel/steering lock unit changed. I have also rang them on many occasions and they are very helpfull.

I have also been to a local dealer who gave me 20 questions before they would sell me an oil filter!

 

 

 

 

 
Back to Top
WestSide View Drop Down
Newbie
Newbie
Avatar

Joined: 31-January-2006
Location: London
Status: Offline
Points: 17 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WestSide Quote  Post ReplyReply Direct Link To This Post Posted: 28-April-2006 at 10:51

Custom Werks

top bmw techs, helped me out on many occasions and not the kind of rip off guys.

www.customwerks.co.uk

 
Back to Top
thepits View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 09-July-2003
Location: far far away
Status: Offline
Points: 10000473 		Post Options Post Options   Thanks (0) Thanks(0)   Quote thepits Quote  Post ReplyReply Direct Link To This Post Posted: 28-March-2006 at 16:25

Originally posted by Nigel Nigel wrote:

Good experience at Robert Stern, now in Worcester, formerly of Evesham. Great parts service...I cant speak too highly of this bunch.

Nor me neither! Went to them for the 1st time since they'd moved to Worcester (to get my BMW-Sauber hat - too late now guys - haha) and Martin on parts gave me - and friend - the guided tour.

Normally they deliver my parts to me - at work, at no extra charge, and still at discounted prices.

 

p.s. Martin is in hospital recovering from a major operation - appears to be doing well, but "Get Well Soon Mate"

 
Cats know your every thought.

But don't care.
Back to Top
mart325 View Drop Down
Newbie
Newbie


Joined: 17-September-2005
Status: Offline
Points: 30 		Post Options Post Options   Thanks (0) Thanks(0)   Quote mart325 Quote  Post ReplyReply Direct Link To This Post Posted: 28-March-2006 at 16:06
I'm happy to recommend Sycamore in Peterborough.

I'd never been to a main dealer before, so was pretty intrepid when I took
my 325 in for a fair amount of work.

I have to say the total cost was very reasonable, and my Service Advisor
kept me fully informed at all stages regarding costs and work required,
which was very much appreciated.

Based on my experience today, I'd be happy to go back again.

Good coffee too!

Thanks to all at Sycamore

Back to Top
sandhar View Drop Down
Newbie
Newbie
Avatar

Joined: 24-February-2006
Location: Newport, Shropshire
Status: Offline
Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote sandhar Quote  Post ReplyReply Direct Link To This Post Posted: 02-March-2006 at 12:25

Radford BMW, in Stafford (now merged with Knights of Newcastle-Under-Lyme) are 1st class. I took my X5 in to have the wing mirror glass replaced before Christmas as it was falling off and they washed the car for me, even though the jet wash was frozen up, they hand washed it!!  

They also carried out an MOT for me in about 30 mins and gave me a discount on the price as the car passed 1st time.

Shrewsbury were a waste of time as I phoned them three times to get a X5 brochure and they kept saying they had sent it.. but it never arrived.

 
Back to Top
scoots View Drop Down
Newbie
Newbie
Avatar

Joined: 19-January-2006
Location: Gatwick
Status: Offline
Points: 1 		Post Options Post Options   Thanks (0) Thanks(0)   Quote scoots Quote  Post ReplyReply Direct Link To This Post Posted: 12-February-2006 at 03:35

Hi guys....my first post as a newbie to this site...

Lilly and Constable at East Peckham in Kent....excellent service in fault finding and rectifying on my E39 2.3i...

10% discount on labour.....Mark service manager top man..

I will write up a full report on the problems I had and post it on the 5 series forum to help all you Beemer lovers out there.
Back to Top
bmwcrazy View Drop Down
Really Senior Member II
Really Senior Member II
Avatar
1995 M5,1995 318ISE,1997 325

Joined: 24-October-2005
Location: (glasgow the wee apple) big dazz
Status: Offline
Points: 661 		Post Options Post Options   Thanks (0) Thanks(0)   Quote bmwcrazy Quote  Post ReplyReply Direct Link To This Post Posted: 05-January-2006 at 18:28
auto sulotions glasgow always far and honest and car always cleaned before hand back 
Back to Top
huffyone View Drop Down
Newbie
Newbie


Joined: 02-January-2006
Location: Staffordshire
Status: Offline
Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote huffyone Quote  Post ReplyReply Direct Link To This Post Posted: 04-January-2006 at 14:36
I've had terrific service from Burton Motor Workshop in Burton on Trent, Staffs. It's only a small place but the mechanics are very interested and very reasonable indeed on price. They are a BMW specialist and I can recommend them.

I've also just bought a new car from Sytner Nottingham and from the inititial enquiry we made six months ago we had four test drives in slightly different spec cars they got for us. There was never a sign of them pushing for a sale and in the end we got exactly what we wanted at a fair discount. Again, highly recommended.
Back to Top
Morba View Drop Down
Newbie
Newbie
Avatar

Joined: 08-November-2005
Status: Offline
Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Morba Quote  Post ReplyReply Direct Link To This Post Posted: 20-December-2005 at 10:22

Rydale Newport.

Took car in yesterday due to an annoying noise that wasnt able to be found or diagnosed on saturday by Rydale Cardiff.

Bloke went for a quick drive with me, diagnosed the issue and it will be being sorted early next year. The were extremely busy and the service was great.

Its not often that i speak to mechanics who have an ounce of customer service skills, but this bloke was great :]

Good work money grabbing for labour costs but doing free diagnosis fellas!
Back to Top
dougal74 View Drop Down
Newbie
Newbie
Avatar

Joined: 02-December-2005
Location: Kent
Status: Offline
Points: 6 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dougal74 Quote  Post ReplyReply Direct Link To This Post Posted: 14-December-2005 at 08:10
Just had an Inspection 1 with Broadoak Ashford. They collected and dropped the car from/to home, carried out the service to a very high standard, picked up on the faults I knew about, valeted it and did a brake fluid change for £320. I was impressed. 
Back to Top
Visaria View Drop Down
Newbie
Newbie
Avatar

Joined: 20-November-2004
Status: Offline
Points: 24 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Visaria Quote  Post ReplyReply Direct Link To This Post Posted: 05-December-2005 at 06:35
Any recommendations for Harrow/Middlesex/North-West London area?
Back to Top
Bill- View Drop Down
Really Senior Member I
Really Senior Member I
Avatar

Joined: 06-July-2005
Location: 5 miles from Brands Hatch
Status: Offline
Points: 434 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Bill- Quote  Post ReplyReply Direct Link To This Post Posted: 15-September-2005 at 11:34

Originally posted by sleeper sleeper wrote:

I can thoroughly recommend BMHeaven, just ordered some bits from Paul and spent ages on the phone chatting about BMW's. He is obsessed, just like us- top bloke!

 

Where away Sleeper?
Hayabusa
Back to Top
e30bmlover View Drop Down
Groupie
Groupie
Avatar

Joined: 07-September-2005
Location: norwich, norfolk
Status: Offline
Points: 82 		Post Options Post Options   Thanks (0) Thanks(0)   Quote e30bmlover Quote  Post ReplyReply Direct Link To This Post Posted: 09-September-2005 at 01:36

rossiters bmw (ac schnitzer specialist) dersingham(near kings lynn)

they are straight up with you and dont make you spend more than you have to! nice people!



Edited by e30bmlover
the e30 facelift schnitzer aero kit is complete!
Back to Top
 Post Reply Post Reply Page  123 4>
  Share Topic   

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.117 seconds.