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siwilson View Drop Down
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Direct Link To This Post Posted: 16-November-2004 at 12:56

As the owner of an M Roadster with the same S54 engine I am also concerned here. Think you got it bad, we don't even get the recall!And that's despite the fact that this problem has already affected some M Roadsters and M Coupes.

See this thread on Zroadster.net and the interchange with BMWUK starting 3/4 of the way down page 1.

http://www.zroadster.net/forum/viewtopic.php?t=3443&star t=0&postdays=0&postorder=asc&highlight=recall

Could it possibly be that the decision by BMWNA to extend the warrenty was more to do with a powerful tool consumers in the US have called a class action lawsuit?

The lawyers know BMWNA have deep pockets and BMWNA knows the lawyers know this.

As a side note, if BMWUK are so certain they have fixed the problem then why not back that by extending the warrenty? Could it be that they are not that certain after all.

 

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Direct Link To This Post Posted: 16-November-2004 at 19:06

Sammy........good luck.....your making the right course of action.

It would appear that due to the recall there is overwhelming evidence that a problem exists. (but BMW claim to have overcome this).

From a Corporate level they of course will not admit to an underlying fault in their product but from a consumer/legal view point UK customers have a very strong case to challenge them.

Companies do not like bad publicity and I'm sure the more exposure on a National level i.e. Top Gear/Watchdog etc will make the Ivory Towers rock.

Ian

 

 

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Direct Link To This Post Posted: 16-November-2004 at 19:10
who would you contact if you dont trust your dealer is telling you the truth about the upgrades have been done or not ?
cos salesmen dont always know a lot do they .
just a little crazy.


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Direct Link To This Post Posted: 17-November-2004 at 03:55

Sammy1 if you need a hand give us a pm naturally I would love to get involved and sort this issue for us GB E46 owners.

And the email adress would be useful...as you can tell I am no shrinking violet and would certainly draught something to help the matter along.

If all of the M owners individually mailed these people  they would soon grasp some concept of how many disenchanted owners there are and the strength of feeling amongst us

Fight the good fight

Take care

Wayne

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Direct Link To This Post Posted: 17-November-2004 at 05:20
A few interesting points here. Firstly, I've been told
that the latest recall is to fit yet another design of
conrod bolt. The S54 engine is indeed a nightmare; I
believe there is a website somewhere called 'engine
of damocles' which is all about this unit. I wouldn't
touch one at any price unless it had a warranty; An
Alpina B3 is a better bet to be honest and around the
same sort of money. (a shame you can't buy a
manual one though)

BMW's have never enjoyed a particularly good
reputation in the past; in the seventies they were
known for cracked heads, carburettor problems,
terrible body rot in the CS Coupe and general
tiredness at five or six years old; rust, knackered
seats etc. The E36 was a bit of a joke at first with
build quality to make the French laugh out loud and
they didn't sort out the main issues until around
1994. Early E30's were pretty rusty at six years old.

Part of the problem now is the stupid service
schedules which pander to the fleet market;
autoboxes that are 'sealed for life' expire at 125'000
miles and how can anyone keep oil in a car for more
than 6000 miles? It's just asking for trouble and I
had my local dealer do 6000 mile oil and filter
changes as well as autobox fluid at 60'000.

BMW Customer Service often isn't great; I bought two
'approved used cars' from a well known BMW dealer
who have a dealer in the West Midlands and another
in Shropshire, a P plate 840Ci and a W plate 320d
SE Touring; both needed work within a month and
the 8 Series was a battle of wills between myself
and the dealer principal; I had to involve BMW GB
and threated legal action to get anywhere.

I like BMW's, but for for reliability and real customer
care you need to go Japanese I'm afraid.
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Direct Link To This Post Posted: 17-November-2004 at 05:43

Originally posted by Andy Boy Andy Boy wrote:

BMW's have never enjoyed a particularly good
reputation in the past; in the seventies they were
known for cracked heads, carburettor problems,
terrible body rot in the CS Coupe and general
tiredness at five or six years old; rust, knackered
seats etc. The E36 was a bit of a joke at first with
build quality to make the French laugh out loud and
they didn't sort out the main issues until around
1994. Early E30's were pretty rusty at six years old.

Andy, good point, well made.  The conclusion I came to earlier was that the M50 engine is probably the only really bulletproof example from all recent BMW engines.  Its still too early to tell what the M54 will deliver in terms of longevity and they only got the M52 right after a couple of attempts (Nikasil first, then steel liners then TU double vanos updates)

If I was putting the key in the ignition in the morning of an E36 Evo or an E46 M3 with a feeling of dread, wondering if today was the day it would expire, I wouldn't be a very happy puppy.  The nagging feeling that I could end up in trouble with the 523i is the one thing that has spoiled the enjoyment of a very capable car.  The potential that it has for a big bill is only trotting after what you folks with the S54's could face.

Now: BMW 523i SE '00, 318i SE - e91 '07, 325i Coupe '93.

Prev:
e46 328i SE Touring, 330Ci, 318Ci.
e39 523i SE.
e36 325i Coupe *2, 323i SE, 316iSE.
e30 325iSE 2dr, 320i Conv, 320i 2dr, 316i.
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Direct Link To This Post Posted: 17-November-2004 at 06:14
[QUOTE=coupesport]

the latest insult is that it is suggested that BMW will no longer offer their extended warranty, but will replace it with a commercial version from February. the cost will go from about £500 per annum to £1,600

Where did this come from??? Who announced it and When ???.

SAFETYFAST
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Direct Link To This Post Posted: 17-November-2004 at 10:39

Guys, have been following this thread with great interest.

As a current owner of a 330Ci (E46) I have just traded it in for an M3 (E46), which I collect in just under 2 weeks. Spec : Estoril Blue, SMG, Sat-Nav, Elec Mirrors, Sun-roof, 19" rims & comfort screen.

The BMW dealer has just phoned me to let me know that 'A couple of recalls' need to be completed prior to me taking delivery.

Now normally I wouldn't have taken much notice, however, after reading this thread I must say that I'm a little concerned in wanting to know what I'm getting into.

I'd be keen to get further information from anyone out there as to what I should be looking at or enquiring about with regard to what these recalls relate to.

I appreciate your input !

Cheers, Carl

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Direct Link To This Post Posted: 17-November-2004 at 13:49
The recalls will be the SMG software and the con rod shell bearings I expect if the car is pre June 2003 build.  there is masses of comment on this on the BM3W forum and on the USA forum.
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Direct Link To This Post Posted: 17-November-2004 at 18:25

Think I'll keep my 450 MTM Audi RS4

Pity as I thought the M3 was a rock solid unit.....obviously not.

 

Ian

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Direct Link To This Post Posted: 18-November-2004 at 02:32
Ian, please tell BMW that they may have lost another customer!
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Direct Link To This Post Posted: 18-November-2004 at 05:30
If a BMW chap tells you verbally that a problem is fixed, ask him to put his money where his mouth is and put it in writing, something like

" We "garage name" BMW (UK) can guarantee that the work carried out under recall .... has fixed the issue with the conrod bearings. You will not experience any further problems in relation to this problem, however if you should do so we will accept full repsonsibility for further replacement work".

See how confident he is then. It's not alot to ask is it? And if you are buying a car it could be/should be a deal maker or breaker. I am sure a salesman would not want you walking away from a £30k plus sale because of this.

The UK motoring industry has shafted the consumer for too long, and siwilson has hit the nail on the head with his comment about BMWNA only extending the warranty because of the class action lawsuit threat in the States.

If you are going into your dealership for a moan, have a good loud moan so as many people hear you as possible and demand to see the head honcho not some pompous ass with no authority.

I have done in the past with VW.

Never had to with the Lexus IS200 I had. They were absolutely the best dealerships about.

Kevin

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Direct Link To This Post Posted: 18-November-2004 at 07:06

Kevin,

Good information, I'm just waiting for the sales guy in the BMW dealership who has my £1000 holding deposit on the M3 to call me regarding the collection date.

The information that all of your guys have submitted will be very valuable when I'm questioning him about the recalls that have to be completed prior to the delivery of my M3.

If I do actually get the truth I'll post the comments later today.

Cheers ! - Carl

(Now concerned about whether getting shot of the 330Ci for a seemingly fated M3 was such a bright idea !)

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Direct Link To This Post Posted: 18-November-2004 at 07:17

Of course trading a 330ci for an M3 was a good idea.

Sure there are problems at present but its not as if they are not getting them sorted.

I have had nothing but pleasure with mine. For sure it has been in for the various recalls but its not like every other day and they are very swiftly done.

The 330ci is the best of the regular 3 series...but that is that the M3 is the best of all the BMW series in a league of its own....

Not even comparable

I am sure you wont regret it in the long run



Edited by cpRtech
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Direct Link To This Post Posted: 21-November-2004 at 21:38
ime happy with mine and ive only had it 11 days , feb 03 car and dealer said all there cars are done first b4 sold .

porche 911 had a go today and boy did he get a supprise all he saw was 4 tips and a rear bumper
just a little crazy.


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Direct Link To This Post Posted: 23-November-2004 at 11:51
andyboy - is this the site you mean??

http://www.voy.com/118069/
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Direct Link To This Post Posted: 23-November-2004 at 12:29
Originally posted by Jonners Jonners wrote:

andyboy - is this the site you mean??

http://www.voy.com/118069/


Additionally, this is a good read too (about the engine failure, part 2) - With answers from BMW NAEngine Failures
Phil
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