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Forum Locked5 and 6 Series Recalled...

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Andrew Rolland View Drop Down
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Joined: 19-August-2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Andrew Rolland Quote  Post ReplyReply Direct Link To This Post Posted: 20-July-2012 at 16:53
Received a recall letter from BMW thru the post today.
 
No mention of it being anything other than a recall.  Quality enhancement gets no mention.
 
You wont get a letter as the work has been done on your car.
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Andrew Rolland View Drop Down
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Go away rain

Joined: 19-August-2004
Location: Scotland
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Points: 6579
Post Options Post Options   Thanks (0) Thanks(0)   Quote Andrew Rolland Quote  Post ReplyReply Direct Link To This Post Posted: 10-August-2012 at 12:33
Popped the car in this morning for a vehicle check and the recall.
 
The girls behind the service desk (who were very good lookingHeart, mibbie I should stop servicing it myself and get them to do it more often if I get to meet the service desk girls.....sorry where was I.....) told me that it will get the 'quality enhancement' work done, I said, you mean the recall work.  No sir it is a 'quality enhancement'.  They told me that BMW are indeed calling this one a 'quality enhancement' rather than a recall but the letter states quite cleary that it is a recall.
 
The word recall frightens people apparantly so BMW use phrases like 'quality enhancement' so as not to scare the brown stuff out of customers.  They did mention that other punters have said that there letters state 'recall'.
 
Andrew
Be exclusive and drive a Petrol 5 Series!

Current
'13 62 F10 535i MSport Auto

Previous
'04 04 E60 545i SE Auto
'03 53 E60 545i SE Auto (Stolen)
'98 S E39 523i SE Auto
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