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Forum LockedRFT Tyres - the joys and damage photos - Council Payout!!!

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Stone-IslandV8 Quote  Post ReplyReply Direct Link To This Post Posted: 06-March-2010 at 14:53
Originally posted by siwilson siwilson wrote:

A motorcyclist could well have been killed.


Unfortunately happened last year to a local lad on a Lambretta....hit an A4 size pothole and was thrown into the path of an oncoming car.

Interestingly enough,when police went to survey the road after the inquest the hole had been filled in.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Andrew Rolland Quote  Post ReplyReply Direct Link To This Post Posted: 08-March-2010 at 08:17

siwilson

If the hole was already identified as to be re-paired, you will stand a much better chance of getting a payout.  Did you take photos of it?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote siwilson Quote  Post ReplyReply Direct Link To This Post Posted: 08-March-2010 at 16:30
Originally posted by Andrew Rolland Andrew Rolland wrote:

siwilson


If the hole was already identified as to be re-paired, you will stand a
much better chance of getting a payout.  Did you take photos of it?



Yes, I have photos taken a day after the incident that show the
pothole marked with thin white lines and the scrape mark my rim
made running through one of the lines. I also have a photo a few days
after I informed the council of the pothole showing it had now been
repaired (badly).
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Andrew Rolland Quote  Post ReplyReply Direct Link To This Post Posted: 09-March-2010 at 08:00

An update on my claim.

Received a letter from the solicitor acting on behalf of the council.

#1 Please provide a receipt for the tyre that was damaged, not a receipt for the replacement tyre.

#2 Please inform what attempts were made to have the alloy wheel repaired by a specialist.

#3 Please provide documented evidence from an alloy wheel specialist that the wheel was damaged beyond repair (or very similar words to the same effect)

#1 The tyre was on the car when I bought it on 30.03.08, so I do not have a receipt for the tyre as an individual part

#2 There was no way I am prepared to put a repaired alloy wheel back on my car if that was the extent of the damage.  Yes I am no expert in repairing wheels but I have what is called a responsibility for my own safety, my passengers safety and other road users when my car is on the road.

#3  Guess I'll need to go looking to see what a specialist can do for me.

Can anyone offer any help?

I can see their point especially regarding a receipt for the tyre, but I know that there is no way I would have felt happy with that rim being back on the car.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sporty1 Quote  Post ReplyReply Direct Link To This Post Posted: 09-March-2010 at 08:24
So councils would rather pay a firm of solicitors to get out of, or minimise claims than repair the roads in the first place, lets have it right, if the roads were in  good condition before a cold spell they they would not be falling aprt after......... and they are using council tax payers money to to all of this.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote jetsetwilly2000 Quote  Post ReplyReply Direct Link To This Post Posted: 09-March-2010 at 11:14
Should be a piece of cake to get an alloy wheel person to say 'it's b*ggered', cos it really is! 

The receipt for the original tyre is a smokescreen.  If they have a responsibility it is to return your car to a roadworthy condition - doesn't matter whether the previous tyre or the whole car was a gift from granny - they still broke it.  As long as you bought a like-for-like replacement of rim and tyre at retail cost they should reimburse you.

On the whole tho, it looks promising.  They are arguing the toss regarding costs, rather than arguing liability.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote Andrew Rolland Quote  Post ReplyReply Direct Link To This Post Posted: 09-March-2010 at 13:00

Thanks for that guys.

Got a lead from the local garage on an alloy wheel repair outfit.

Will keep you posted.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Andrew Rolland Quote  Post ReplyReply Direct Link To This Post Posted: 10-May-2010 at 18:46

A wee update....

I heard back from the lawyers representing the cooncil. 

I told them there was no way that I was going to get the rim repaired as local gargae condemned it as to did the wheel and tyre specialist at my local BMW dealer. 

I reminded them that I was out of pocket to the tune of over £500.

I also pointed out (in a photograph showing my tyre tread depth gauge) at the reasonable amount of tread (4mm) left on the tyre.

They have told me that they take wear and tear into account and would I be willing to accept £482.18 as settlement.

Er yes! I am pleaseantly suprised that they agreed to that amount.

Just goes to show if you have some evidence, big damage and a good argument you can get your cash back.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote 540 V8 Quote  Post ReplyReply Direct Link To This Post Posted: 10-May-2010 at 21:14

Nice one Andrew! Best outcome given it shouldn't have happened in the first place but ok in the end I guess.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Andrew Rolland Quote  Post ReplyReply Direct Link To This Post Posted: 11-May-2010 at 08:18

Yeah its only about £35 less than I forked out but I can live with that as part of wear and tear for the tyre.

Pot hole that I hit has yet to be repaired!  So it will happen again...to some other poor sod.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote coupe king Quote  Post ReplyReply Direct Link To This Post Posted: 11-May-2010 at 11:30

Great result andrew!!!

Shame it had to happen in the first place and be such a pain to go through

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dergside Quote  Post ReplyReply Direct Link To This Post Posted: 11-May-2010 at 13:28

Great outcome.  It should be a no-brainer that these things are settled properly but unfortunately it can't be presumed these days.  Good to see things put right in this case. 

It highlights that good preparation for such a claim is important.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Andrew Rolland Quote  Post ReplyReply Direct Link To This Post Posted: 22-May-2010 at 10:03

Largeish cheque paid into the bank yesterday. 
Unfortunatley the Mrs has made plans for the cash

I might be able to persuade her to let me get a spare tyre kit from BMW though.

Result indeed.

Just going back reading an earlier post in this thread, an alloy wheel specialist told me it was repairable.  He would put it on a jig, heat it then hit the living daylights out of it to re shape it.  He wanted £55 + vat for this.  I declined his kind offer.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote siwilson Quote  Post ReplyReply Direct Link To This Post Posted: 25-May-2010 at 09:55
RESULT!

A cheque arrived today form Surrey County Council for the full amount to cover 1 new wheel, 2 new RFT tyres and the wheel alignment. I did need 2 tyres as the Michelins weren't to be had anywhere and as a result did not expect full payment for both. I did do my best though to keep the costs down by doing the ruinning around myself and having a local Hunter alignment insted of BMW KDS. Maybe this helped?

Word of advice to all that follow. Document everything, take plenty of pictures, be reasonable, don't get emotional and finally be persistant.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Andrew Rolland Quote  Post ReplyReply Direct Link To This Post Posted: 26-May-2010 at 12:14

Originally posted by siwilson siwilson wrote:

RESULT!I did do my best though to keep the costs down by doing the ruinning around myself and having a local Hunter alignment insted of BMW KDS. Maybe this helped?

Feck no, you should be able to argue that you want a BMW dealer to fix your... oh that's right... BMW.  You could argue that it is a specialist method and given what's happened that's where you want it done.  Granted a BMW full KDS wheel alignment must be about £180, my local body shop did it for £65, they use lasers, BMW use cameras I believe.  As long as a proper full four wheel alignment was done you should be fine.  A front end wheel alignment only is not appropriate for an E39 nor an E60.

I never thought of going to BMW for the wheel alignment.  My local body shop does all of the Ovlov main dealers in the Glasgow area wheel alignments.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote siwilson Quote  Post ReplyReply Direct Link To This Post Posted: 27-May-2010 at 00:20
The Hunter system uses light beams and is is the same system used by BMW for KDS. The only difference is that for KDS BMW add weights to the car to simulate passengers and luggage. That would mean my alignment is not 100% the same as with KDS, but since my car drives most of the time with only the driver and no luggage I don't think I am losing anything.

You are of course right that I could have opted for KDS and may well have been within my rights. I could have got 100% reimbursement for that, but then again I may have had to compromise on the tyres or had to wait longer for my money. I think at the end of the day I got fair treatment and all the money I was directly out of packet.

I am happy.

Originally posted by Andrew Rolland Andrew Rolland wrote:

Originally posted by siwilson siwilson wrote:

RESULT!I did do my best though to keep the costs down by doing the ruinning around myself and having a local Hunter alignment insted of BMW KDS. Maybe this helped?

Feck no, you should be able to argue that you want a BMW dealer to fix your... oh that's right... BMW.  You could argue that it is a specialist method and given what's happened that's where you want it done.  Granted a BMW full KDS wheel alignment must be about £180, my local body shop did it for £65, they use lasers, BMW use cameras I believe.  As long as a proper full four wheel alignment was done you should be fine.  A front end wheel alignment only is not appropriate for an E39 nor an E60.

I never thought of going to BMW for the wheel alignment.  My local body shop does all of the Ovlov main dealers in the Glasgow area wheel alignments.



Edited by siwilson
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