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Forum LockedNeff Electric Hob - How do I turn it on??

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JohnH View Drop Down
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    Posted: 07-December-2008 at 15:48
I feel ridiculous even asking but...
We've just moved into a house which has a Neff Electric Ceramic hob fitted.
All the buttons are touch pads on the surface rather than dials you turn.
It looks really nice but the only problem is there's no instruction booklet and we can't turn it on! The model number is T1323. A link to a picture of it is below.
Can anyone please tell us how this is supposed to turn on?
Thanks
John

http://www.neff.co.uk/T1323.html
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Post Options Post Options   Thanks (0) Thanks(0)   Quote steven.seed Quote  Post ReplyReply Direct Link To This Post Posted: 07-December-2008 at 17:32

If its locked I believe you have to hold the power button down for a few minutes. 

There are downloadable manuals for all the T1323 hobs try this link.

 

https://portal.bsh-partner.com/portal(bD1lbiZjPTAwOQ==)/PORT ALFRAME.HTM

HTH. Steve.

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote JohnH Quote  Post ReplyReply Direct Link To This Post Posted: 07-December-2008 at 22:05
Thanks Steve,
Unfortunately it doesn't seem to be responding to anything - time for a sparks I fear...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kbannon Quote  Post ReplyReply Direct Link To This Post Posted: 07-December-2008 at 22:18
Is it even getting power?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote thepits Quote  Post ReplyReply Direct Link To This Post Posted: 07-December-2008 at 22:28

Originally posted by JohnH JohnH wrote:

I feel ridiculous even asking but...

Isn't a cooker in the kitchen?

So....... isn't it a womans problem?

 

in the meanwhile, until she sorts it out,

have you never heard of a microwave? or a take-away?

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But don't care.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bigian Quote  Post ReplyReply Direct Link To This Post Posted: 07-December-2008 at 23:02

The switch on the wall is turned on??

Sorry shouldn't be saying that just bought new washing machine the manual is in english not scotish so it is double dutch to me being a jock.

Now Mr p keep it clean  

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Misty Morning Quote  Post ReplyReply Direct Link To This Post Posted: 08-December-2008 at 00:26
Originally posted by thepits thepits wrote:

Originally posted by JohnH JohnH wrote:

I feel ridiculous even asking but...

Isn't a cooker in the kitchen?

So....... isn't it a womans problem?

 

in the meanwhile, until she sorts it out,

have you never heard of a microwave? or a take-away?

 

Does you garden shed have electric and a microwave? Cos if it doesn't I take it your misses doesn't take an interest in this forum.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rhys Quote  Post ReplyReply Direct Link To This Post Posted: 08-December-2008 at 00:38
Originally posted by Misty Morning Misty Morning wrote:

Does you garden shed have electric and a microwave? Cos if it doesn't I take it your misses doesn't take an interest in this forum.


If she does read this forum then she will no doubt be giving her favourite son his daddies car keys.... the one to the old wrong wheel drive rustbucket.. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TurnsOutIwas Quote  Post ReplyReply Direct Link To This Post Posted: 08-December-2008 at 09:55
Just to mention: A lot of new hobs only work with a steel or iron pot. Friend of mine installs kitchen stuff and says people are always calling back saying they dont work but it's just because they're using the wrong type of pot.
Check if it is an induction hob.

Found this:

Because the heat is generated in the pot or pan itself and not in the cooker, the surface of the hob is only heated by the pot itself so it does not get so hot. As soon as the unit is switched off or the pot is removed heat generation stops. No heat is generated by or on the hob unless there is steel or iron placed upon it, even if it is switched on. The heat is generated when a pot or pan is placed anywhere on the hob. A pan does not have to be precisely placed the way it does over a burner or element in a conventional hob.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dergside Quote  Post ReplyReply Direct Link To This Post Posted: 08-December-2008 at 11:21

As Steven said, manuals can be got online if you have the correct model number details.

One thought though - does it have a built in clock?  Is the clock set? 

If not, try setting the clock and see if it works then.  I came across this with an over that my parents bought (not a Neff).  If the cooker was switched off at the main switch the time was lost.  Until any time was set on the clock after switching on the main switch the oven wouldn't start.

btw. their website isn't overly enlightening, is it?



Edited by Dergside
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Andrew Rolland Quote  Post ReplyReply Direct Link To This Post Posted: 08-December-2008 at 13:11

Originally posted by Bigian Bigian wrote:

Sorry shouldn't be saying that just bought new washing machine the manual is in english not scotish so it is double dutch to me being a jock.

PML

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Post Options Post Options   Thanks (0) Thanks(0)   Quote davy tombstone Quote  Post ReplyReply Direct Link To This Post Posted: 08-December-2008 at 16:26
would,nt it be easier to ask the previous owner/tenent
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Misty Morning Quote  Post ReplyReply Direct Link To This Post Posted: 10-December-2008 at 19:43
Did you work it out, or are you still microwaving everything?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote thepits Quote  Post ReplyReply Direct Link To This Post Posted: 10-December-2008 at 19:49

Originally posted by Misty Morning Misty Morning wrote:

Did
she
Originally posted by Misty Morning Misty Morning wrote:

work it out...

Cats know your every thought.

But don't care.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Misty Morning Quote  Post ReplyReply Direct Link To This Post Posted: 10-December-2008 at 20:57

Garden shed for you tonight

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Post Options Post Options   Thanks (0) Thanks(0)   Quote JohnH Quote  Post ReplyReply Direct Link To This Post Posted: 11-December-2008 at 00:36
I've just seen this thread again now after a few days.
The place I work blocks this forum now so I can only check in at night!

Thanks for all the replies lads.
To the technical responses: It is getting power, I have the instruction booklet, there's no clock, have worked out how to remove the child lock but there's no hint of life from it.

@ Misty: still not worked out, had a lovely roast cooked for me tuesday night , take away wednesday night. Must call Neff tomorrow

@ Rhys: She used to check into this forum a long time ago when she got her e30 first but when her then workplace blocked access she drifted away. Hence I should be safe...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Misty Morning Quote  Post ReplyReply Direct Link To This Post Posted: 11-December-2008 at 01:03

Originally posted by JohnH JohnH wrote:

I've just seen this thread again now after a few days.
The place I work blocks this forum now so I can only check in at night!

Thanks for all the replies lads.
To the technical responses: It is getting power, I have the instruction booklet, there's no clock, have worked out how to remove the child lock but there's no hint of life from it.

@ Misty: still not worked out, had a lovely roast cooked for me tuesday night , take away wednesday night. Must call Neff tomorrow

@ Rhys: She used to check into this forum a long time ago when she got her e30 first but when her then workplace blocked access she drifted away. Hence I should be safe...

I think the missus bit was aimed at pitsy being chauvinistic, not like him at all .

Friend of mine has one of them (induction hob)and you have to hold down power symble couple of seconds and use pans with iron in them as it's all to do with being magnetic so I'm told. Doe's it beep at you if you put something metalic on it?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote thepits Quote  Post ReplyReply Direct Link To This Post Posted: 11-December-2008 at 09:25

Originally posted by Misty Morning Misty Morning wrote:

I think the missus bit was aimed at pitsy being chauvinistic, not like him at all .
what me?

 

Hope you (both) get your hob sorted soon - can you get Christmas-dinner-take-aways?

Cats know your every thought.

But don't care.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dergside Quote  Post ReplyReply Direct Link To This Post Posted: 11-December-2008 at 16:42

Originally posted by JohnH JohnH wrote:

I've still not worked out, had a lovely roast cooked for me tuesday night , take away wednesday night. Must call Neff tomorrow

Why?  Seems to me that things are working out just fine without a technical solution!

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Post Options Post Options   Thanks (0) Thanks(0)   Quote thepits Quote  Post ReplyReply Direct Link To This Post Posted: 11-December-2008 at 17:28

[QUOTE=Dergside]their website isn't overly enlightening, is it?/QUOTE]

are you saying that the NEFF website is a bit NAFF?

 

(i'll go get me coat)

Cats know your every thought.

But don't care.
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