The old forum

Black Betty I'm afraid you've fallen into the usual trap of not realizing that you require to register with the Car Club before you register on the forum.

You have to send the club an email (or phone them - not practical in your case!) with your surname, membership number and a password {secret word} - they will confirm your details and send you an email back confirming that you can now register on the forum.

You then have to register on the forum in the usual way (make sure you use a different password for the forum) .

It's not the best of ideas for registering and has been badly publicized, something I have been trying to tell them and they don't seem to have grasped

Registration Process details of how to contact the club are in the Process

Edited by nero

Did you get a letter from the club explaining that you can't use your username as you would on here?  I got a letter from them, apparently you have to log in using your surname or real name, your membership number & a password that you have to give to them, I just stay on here too as all the gang is here anyway   

Won't be bothering with the "new" forum

Me too!

Black Betty wrote: NAHHH, they can spin, never got an email about it and as i said, seeing as they where quick to take the membership money you would think they'd inform a paid up member of any changes, as you said Ally, everyones here anyway, it was a curiosity thing. Shorty, the sunshines at melt degree centigade just now (50), so i'm a lighter colour than when i came out!!!! sad to say but i canny wait for the winter to get a tan

 

They did inform you

You get the mag dont you?

you got a letter did you not?

 

If not them have they got your new addy?

 

 

It can take a day or so and all depends on when you e-mail them. 

I did not have any probs e-mailed first thing in morning forgot about it till next day. When got reply typed in name member no and password given to club then put in user name and your personal password and hey presto on board.

It seems confusing to other members but i you all take time and read it comes clear.

It took me a bit to get it sorted but after i spoke to pete it became clear and got it sorted.

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They did inform you

You get the mag dont you?

you got a letter did you not?

 

If not them have they got your new addy?

 

Dry Your Eyes!

[/QUOTE]

Aint seen a mag since last year, got no letter cause im in the middle east, only moved into accomodation last month and my eyes where never "wet" in the first place.

The whole point was they made no attempt to contact me, some of the work force out here come from villages in the middle of the mountains and their homes are nothing more than garden sheds and they've a better clue about customer service!!!!!!!!!!

Edited by Black Betty

Firstly, i appologise Pete, just realised that "dry your eyes" is part of your sig,  Neil, things have been too crazy, i've not had much time and i only moved into my accomodation last month plus there aint a potal service as such out here, so i've no address, i just don't think that as a paid member to ANYWHERE that you should have to chase them for changes THEY'RE making, it's not good customer relations in my eye's and i won't be bothering anyway. 

coupe king wrote: What more do you want them to do.....

Id like them to send out a letter giving the true story!

Hmmm...I suspect this thread may be closed soon.

 

  

I totally agree, i dont like the way things have happened and the way the have gone about it.

However, they did send a letter to everybodys home address, so if you didnt inform them of a change of address then you cant grumble too much about it really

Hope you dont think im having a pop mate, but thats the way it is.