If this doesn't pi$$ you off then you folks must be angels...
I have taken my car back to HF's for all of my work and would've if I hadn't been passing by ***** **** new service dept. On my way back picking my 4yo from nursery, the tyre pressure light kept coming on. Thinking it may be serious I quickly stopped by at ***** **** to ask whether a technician could/would look at the car as I was worried, especially as my son was travelling with me...
Receptionist "No sorry, there are customers before you and we have to get them out first". Understanding, I just added it'd only take a maximum of 5 minutes as I felt unsafe. "No sorry once again book your car in and we'll look into it". Getting a bit fumed I asked that this type of service will just not do. Her answer "we don't know you". However in clear vision is my car with Arman waving at me and oh yeah there is my number plate type it into your system!!! Surely with or without a young child the dealership should've realised the implications of sending a customer away whose car might be unroadworthy but nah...
Anyway, shocked- gobsmacked, confused and feeling low I walked out without suffering anymore humiliation.
Now, I dont have many good things to say about our Glasgow dealers, but I'm 100% sure this would never have happened at HF's.***** **** will never get a single penny from me ever or my family.
Tiko
Guys - while I sympathise with you, we are not allowed to name dealers in posts like this. As Pete has said below, please PM James (BMBits) with any problems and we will go through the proper channels.
I'll lock the thread now. NeRo
Edited by nero
***** **** are absloute...
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