M5 3.8 general

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   I have to admit I've had a couple of dubious experiences with ML (there's always one!) especially as they promised a couple of things which never materialised - an e-mail with details on a trip to the Nurburgring being the most important thing and some photocopied excerpts from an manual being the minor stuff.
Also they rebuilt my gearbox (E30 M3) which promptly jumped out of 2nd gear for a good 6 months afterwards (doesn't any more thank god) but they were singularly unhlpful with that one, I gave up after half a dozen or so phone calls, which is I guess what they were hoping for.
Maybe these were odd coincidences but they certainly are one of the higher priced specialists and I expected better. Also maybe the sales team are differently/better organised to the service team?!
Just my 2p worth you understand.

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jaseb Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member II Joined: 11-November-2002 Status: Offline Points: 237	Posted: 04-December-2002 at 11:18
	I have to admit I've had a couple of dubious experiences with ML (there's always one!) especially as they promised a couple of things which never materialised - an e-mail with details on a trip to the Nurburgring being the most important thing and some photocopied excerpts from an manual being the minor stuff. Also they rebuilt my gearbox (E30 M3) which promptly jumped out of 2nd gear for a good 6 months afterwards (doesn't any more thank god) but they were singularly unhlpful with that one, I gave up after half a dozen or so phone calls, which is I guess what they were hoping for. Maybe these were odd coincidences but they certainly are one of the higher priced specialists and I expected better. Also maybe the sales team are differently/better organised to the service team?! Just my 2p worth you understand.

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IamSpartacus Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 21-November-2002 Location: Singapore Status: Offline Points: 3625	Posted: 04-December-2002 at 12:44
	That's what these forums are about, somewhere for like minded loons to express their two penneth worth. Without being able to gain the benefit of others experience - be it with suppliers, modifications or just things that go bump inflight - a lot of us wouldn't get the full benefit of our Bavarian beasties, and others wouldn't buy for fear of the unknown. I've always liked BMW's, from my first sighting of the original M5 I was hooked. As is often the case, circumstances conspired against me and all I could do was admire from afar. Recently after many months browsing this and other forums, buying every BMW related magazine I could find, I found that although not necessarily the most practical or economical choice, a 3.8 M5 is still a viable & reliable daily driver. What a fool I should have bought one years ago!
	The world is a tragedy to those who feel, but a comedy to those who think.

frank Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Senior Member I Joined: 13-November-2002 Location: United Kingdom Status: Offline Points: 105	Posted: 05-December-2002 at 00:59
	Mixed reviews for MN then. Jaseb who would you recommend in the SE? Derek M5 - M5 bug bit me in `97 but they were too expensive then. Had mine since March its a wonderful machine. At least one ambition fulfilled in life. Now a fully paid up BMW M anorak - hence reading/posting endless trivia on this site!

jaseb Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member II Joined: 11-November-2002 Status: Offline Points: 237	Posted: 05-December-2002 at 09:05
	Hmmm, the SE eh? Not sure, which is why I ended up going to Telford (which as it turns out was a good thing!). I'm sure ML will be fine, especially if you're local and it's easier to take the car back with any problems - just be vigilant and don't take any sh1t or flannel from Barney or speak to Tony (his Dad!). My problem was being 100 or so miles away I couldn't give them proper grief for my gearbox! For which I've had endless grief from herself for not giving them hell. Can't win... Also posting on here for second opinions on service you've had will help I guess. If you think you've been done I'm sure someone on here can confirm or deny. Another 2p worth!