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Direct Link To This Post Posted: 11-March-2005 at 16:51

Interesting thread this....

After many disappointments and several dangerous incidents resulting from letting so-called 'experts' erm... 'service' my car I decided long ago that the only person who would care enough to see that the job was done right would be me.

This policy has cost me time and effort, but I have driven safely for hundreds of thousands of miles.

Incidentally most E34 mechanicals are very durable. With care, M30 engines can last 300K, and many other parts are similarly strong.

However any gadget laden car over ten years old could cost money, so you just need to make sure it all works before you part with your cash.

A service history is nice, but no guarantee. Personally I judge a car on its merits- a wrong'un will always show itself if scrutinised hard enough. 

If you buy a secondhand one which is in need of work, then you are either unlucky or unobservant. Given that you are moaning about worn tyres, then the latter must apply to some extent.

caveat emptor.....

cheers

   


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Direct Link To This Post Posted: 14-March-2005 at 09:46
Brucey,

It appears that many people are dis-satisfied with "experts" and turn to "self-help". One would have thought  "specialists"  would be  better  than  "kwik-(un)fix"  outlets  but  unfortunately not always so.  At times  their  workmanship  seems  way  below the mark  --- especially  if they keep the car for  one (or many)  whole day  and  then one is forced to make a visit again very soon.

I specifically moaned about tyres because it had several serious implications:

1. Unobservant is the first (but I had other worries on mind so overlooked a critical component, not a good excuse I know!)
2.  Unethical of seller is second --- to pass of a car that is not even roadworthy.
3.  Fix is expensive and shows up immediately as a big entry in the credit card bill !
4. Dangerous to drive one --- my very first drive turned out to be horrific when I  was expecting something special out of a BMW !
5. The test drive can be a red-herring.  The tyre problem wont show up (because of weight of the vehicle and favourable road conditions) untill the road becomes slippery due to icy conditions and then the drama unfolds !
6. Driving with bad tyres can result in 3 penalty points per tyre and one can easily loose their licence. I have a very clean licence and if I was unlucky I would be totally ruined from being penalised as well apart from the grief from the fixes!.  The PO gave some silly excuse that  it was all fine when he was driving around when I mentioned how bad the tyres were. Little did he realize  how foolish he was in case he was stopped  by  traffic police.

Yes, un-observance can be very costly indeed !  BTW, this is my first purchase from a private sale so I am learning --- or learnt very well indeed  on all aspects: right from being observant to "specialist" servicing ! An "ulimate machine"  does indeed through up some surprises !

regards,

Automatix



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Direct Link To This Post Posted: 14-March-2005 at 10:04
The engineering in a BMW results in a very special car indeed, but this is only the case if appropriate maintenance is carried out to keep the car at this level. All car's will fall below the peak of their abilities if not looked after regardless of make or pedigree. Well, actually you can get away without servicing a Toyota Corolla but seeing as these are as exciting as dry toast it tends not to be a problem. BMW's are definitely attention seeking cars, older ones particularly do not take kindly to neglect. It is a real shame you parted with your hard earned to some unscrupulous moron, I sincerely hope you and the car will come out of this smelling of roses.
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Direct Link To This Post Posted: 14-March-2005 at 12:56

Originally posted by Automatix Automatix wrote:

2.  Unethical of seller is second --- to pass of a car that is not even roadworthy.

To buy a car privately and successfully, then the golden rule has to be to expect no ethics on the part of the seller.  Buyer beware is the only approach, regardless of whether its a Mini or a Maybach.  A BMW owner is no more or less likely to be honest than another.  In the same way that money is no guarantee of taste, a BMW is no guarantee of ethics or conscience.

With utmost respect Automatix, I'd suggest a little naivety in this transaction that I doubt you'll repeat.

I'd be curious to know if the seller was in fact a private seller at all.  Did the name and address onthe reg document tally with the name of the person you dealt with (or who you made the cheque or draft out to) and the address you viewed the car at?

If this is possible that the seller was pretending to be a private seller, then Trading Standards may have an interest in pursuing the matter.  I doubt it will result in any recompense for your time and trouble but it may prevent this person from doing it again.



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Direct Link To This Post Posted: 14-March-2005 at 13:30
Doive and Folks,

I have to admit and agree with you wholeheartedly that BMWs are a very special engineered car!.  I do not discount the fact that they are a fundamentally superior drive quality and durability and that is why I went looking for one. I perhaps gave a slighlty (or grossly !) wrong impression that I doubted their engineering excellence in my earlier posts (or rants !). As grobda pointed out I was unlucky on two accounts --- a car which needed quite a few fixes and unable to find a reliable "specialist".  Perhaps I was expressing my frustration which could appear like knocking the brand. My apologies to you and all the folks if I have conveyed this wrong message inadvertently.

The drive quality has no doubt vastly improved after all the fixes although there are those odd moments when I experience "communicative" features of the car.  Perhaps a second attempt at laser tracking should set that right too as Retset suggested.  I still have two major fixes (cat and instrument cluster) but that is not directly affecting the drive quality although I would like to have a feeling that all bits are in working order.

I particularly went for a 535 not because I wanted to race on motorways at breakneck speeds (and loose my licence!) but I thought they were better engineered models (considering that the new ones are highly priced!). In that respect I think they exhibit an engineering excellence which showcases BMW's uniqueness of build quality. While this particular model is definitely not suitable for city rides (start and stop kind) since it consumes too much fuel (and perhaps not environmentally friendly!)  it is a wonderful motor for long distance travelling. It glides gracefully at 80mph -- does it effortlessly at 2500 rpm!  I have also tried to experiment with the speed to evaluate the optimum point at which the engine performs  efficiently in terms of  fuel  efficiency  and I am  surprised to see  a reading of 50mpg when the speed is maintained between 60 to 65 mph over long stretch of driving (this anyway is the speed limit that I have to maintain on the A roads without the "blue bells" stopping me) !!  This fuel efficiency is  excellent if it is "true" but I suspect the mpg meter's calibration is not that perfect and so the reading should be taken with a pinch of salt ! Nevertheless if it is even  doing 30mpg then I am quite happy with it since at those speeds the drive is effortless on motorways and the A roads I use for my commuting.

There is also an important "human" aspect to this car ownership. It now takes me just about an hour from -- A to B -- home to work covering 50 miles each way. This has a major impact on the "quality of my life" since I was relying on public transport which meant that I had to go from A (home) to B (station) by bus and then from B(station) to C(station) by train and then again from C to D(place of work) by bus again. The best possible time would be 2 hours and on average it was taking me 3 hrs because of the perennial delays with public transport! All in all I was spending ("wasting") my life 4hrs to 6hrs per day in buses and trains which has been cut down to 2 hrs by car ! I can now spend the rest of the time doing other useful things than hanging out in bus and train stations waiting and waiting !!

Allow me to moan once again!!. To get the "ultimate driving experience" it appears that all components, tyres, wheels, wheel bearing, suspension etc,  have to be in (near) perfect order. So it makes me wonder whether it is possible to have car designs with more margin/ tolerances on components but yet can deliver the "ultimate" experience. Perhaps not as my experience shows!

regards,

Automatix


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Direct Link To This Post Posted: 14-March-2005 at 13:54
Dergside,

I have never sold/bought a car in private so I never knew what to expect ! All the cars I bought until now are from dealers and I wanted that extra guarantee of the condition of the car since it was mostly being used by my "superior" half (earns more and got more brains !).  I mean she wouldnt make silly mistakes like I do !! I tend to think that most people who try to sell cars are reasonably decent people who want to have a honest deal in the sale and I tend to believe that I can trust their word!  The PO is perhaps a reasonable chap (and maybe has  his own personal problems, who knows !)  it is just that I feel he should have taken atleast the minimal effort of ensuring the tyres were OK (let alone the other parts) since he very well knew I was coming all the way and had a 200 mile drive back to home ! The sellers name/address did match with the V5 (and he also has a contactable no. at his work place) but I did not physically verify his address since I find it impolite to suggest to be shown the house unless they volunteer to do so! I found that a couple of sellers, while I was looking at other cars in my search, are reluctant to  show their homes and I accept that as a matter of privacy and don't press on too much !

I certainly admit to naivety (and lack of knowledge that BMW display faults are a common phenomenon!) since I didnt even realise that the replacement instrument cluster that the PO supplied was second hand one  and only came to know of the consequences (recoding problem and so forth)  when I took it for fixing during servicing after returning home!

Ah well, as you say I have learnt something never to repeat. But it will be a while before I venture into buying again if this motor gives me the peace of mind expected of a well engineered brand ! Hoping it is so and keeping fingers "x"

regards,

Automatix



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Direct Link To This Post Posted: 14-March-2005 at 14:26
Everyone has been burned at one time or another making a private purchase, but you will be glad to know that it usually only happens once - you know what to look for the next time! In my case it was the chevette, ok the car had been dry stored for three years but I had no idea the whole braking and suspension system would need changed within six months, or that the rear arches would fall away in four inch holes! But then I suppose I expected and actually hoped for an excuse to get my spanners out, and have learned lots I would not have done otherwise.

Look upon this car as a learning experience, any faults you have found will undoubtedly be burned on your mind (and bank statement I don't doubt) but each of these will give you a deeper understanding of what can go wrong with any car, not just a BMW. Hopefully sorting these problems will leave you with a car you are satisfied with, and can take great pleasure from driving.
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Direct Link To This Post Posted: 14-March-2005 at 14:36

I'm sorry to hear that you got burned too. I used to think the best of people until proven otherwise, and still do a lot of the time, but when buying secondhand cars I take everything with a pinch of salt, and assume the worst unless proven otherwise.

Any car can be abused to thepoint at which it becomes a complete dog; BMWs are no exception to this rule...

Still with luck there won't be irredeemable faults with the car, and you will get a good one out of it once you have sorted out the wrinkles.

Hope the 'ultimate driving machine' earns its spurs with you and doesn't soil them...

cheers

 

 

 


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Direct Link To This Post Posted: 14-March-2005 at 14:41
I can do certain things, but other heavier items I find difficult, as I don't have the correct tools. So these types of work I have to farm out. Finding good from the chaff is really hard, and you normally find out the hard way unfortunatley!
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Direct Link To This Post Posted: 14-March-2005 at 17:27

Automatix

I hope it didn't seem like I was being a PITA in my suggestion.  As Doive said, it happens to all of us at least once and I've detailed my own example of it earlier. 

In an ideal world I wouldn't have to be as suspcious and cynical as I am and in the same situation you wouldn't have encountered the sort of seller you did.  I wish that sellers generally had the same sense of values that you have shown here.

As regards the home address.  I wouldn't think of buying a car from someone if I cannot view it at the address listed on the Reg document.  If they insist on meeting me in a pub or shopping centre car park then I'll politely decline and move on to the next car.  Its too easy to hide less than honourable dealings by showing a car and doing a deal on "neutral" territory.  It throws a buyer off the scent if they need to follow up.  Its not by accident that the motor trade has a reputation in the Arthur Daley vein. 

There are many honest and honourable sellers out there, private and trade, and we want to deal with them, but the others mean that we all need to be cautious in our dealings.  I can't stop anyone else being done by a rogue, but I can take reasonable steps to look out for my own interests by being cautious.

My brother paid a deposit on a car (private sale) a few years ago.  Before concluding it he ran a HPI check and found the car had been a total insurance loss just a couple of months earlier during the apparent tenure of ownership of the seller.  His story was that he and his wife were divorcing and the proceeds were to fund the settlement.  This was used to explain the discrepancy between his address and that on the reg document.  When confronted, he proceeded to call her every variation on the word Witch with a capital B for crashing the car and not telling him about it, etc.  His story could have been true, but generally if it looks like pooh and smells like it, it usually doesn't taste like chocolate.  I'd prefer to give my money away to a charitable cause than have it taken from me by a schemer.

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Direct Link To This Post Posted: 14-March-2005 at 17:33
I'm not complaining about my buying experience with the chevette, the seller was genuine and honest as the day is long. He said straight out that it might need 'a bit' of work but I'd never reckoned on the actual amount it needed to be truly roadworthy. The only question I would raise is the MoT given a week before I bought it - thinking back to the condition the car was in there is no way it could have passed. Anyhow, much better to cut my teeth on a 250 quid car rather than a ten grand one I suppose. At least I know what to look for now. Never worry about brakes or suspension as I know I can do those!
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Direct Link To This Post Posted: 15-March-2005 at 09:43

Sorry if anyone's already mentioned this, but i got sick of trying to catch up and reading ad nauseum!! 

has anyone thought that maybe the seller is just as naive as Automatrix, and really had no clue that anything was wrong with their car?  because a LOT of people can't tell their backside from their elbow!  and in this case caveat emptor indeed!! 

(by the way Automatrix, it wasn't meant as a dig, you agreed it was slightly naive to trust, just thinking maybe the seller was similar or worse with his knowledge when it comes to cars!)



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Direct Link To This Post Posted: 15-March-2005 at 09:54

Another thing, the first rule of 2nd hand car buying is NOT to meet in a car park/service station etc. to do the deal.  Autotrader/AA/RAC/Parker Guide etc.. all warn off this, as this is the easiest way to pretend to be the owner and offload a dodgy car etc..  or to hide the fact they're a trader. 

I always ask to see it at the home, and for it to have stayed there and NOT been started if possible!  I want to car to be cold! 


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Direct Link To This Post Posted: 15-March-2005 at 15:28
Originally posted by J7 VNK J7 VNK wrote:

Sorry if anyone's already mentioned this, but i got sick of trying to catch up and reading ad nauseum!! 



I dont know where to start but I will start by saying that I really sympathise with your predicament. I get the feeling you desperately want to be invovled in the discussion (and hence you keep checking up the posts) and yet you are not able to bring yourself to make a constructive contribution to the discussion like everyone else is doing.

Nobody is asking you to "catch up"  --- you are doing it of your own free will. And nobody is mourning your abscence if you "dont catch up"!

A dash of reality is what you require at the moment !  I am sure you have more important things to do in life than "get sick" over "ad nauseum". Wouldnt it be wise, for you own sake, if you get on with those important things ?

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Direct Link To This Post Posted: 15-March-2005 at 16:05
Originally posted by J7 VNK J7 VNK wrote:

Another thing, the first rule of 2nd hand car buying is NOT to meet in a car park/service station etc. to do the deal.  Autotrader/AA/RAC/Parker Guide etc.. all warn off this, as this is the easiest way to pretend to be the owner and offload a dodgy car etc..  or to hide the fact they're a trader. 

I always ask to see it at the home, and for it to have stayed there and NOT been started if possible!  I want to car to be cold! 



I see three problems with your thinking (or maybe the lack of it  !):

1. The same Autotrader/AA/RAC/etc.  also warn  sellers to be wary of "dodgy buyers"  who might cheat a seller. They repeatedly put up stories of  how some sellers have been cheated (usually by gangsters posing as potential buyers). This in effect makes the seller treat buyers with utmost caution (or contempt in some cases!). So, the autotrader/AA/RAC are creating an atmosphere of total dis-regard and disrespect for both buyers and sellers which is not right when most of the people who want to sell/buy are decent people. While this kind of "double edged" mentality of "dodgy" car magazines  might suit them  to sensationalize beyond reasonable measures it is harming the second hand market which can be conducted in a fairly civil manner. After all we are talking about a couple of thousand pounds --- not life and death ! Why have all this non-sensical drama of "wholesale" mistrust just because there are a few rotten apples (sellers/buyers) ?

2. I personally think I have a mind of my own and can make rational decisions without rushing to take pointless "advice" from gossip car  magazines. The remit of AA/RAC is to help a broken down vehicle and if they stick to that role that is fine by me. Any more "nanny" mentality of trying to give us "advice"  I simply can do without. To buy a car a HPI check, car service record and a proper V5 documentation is all that is needed. All cars, especially high mileage ones, will have faults and one needs to budget for that in a private purchase (as Dergside eloquently made in his post). If one wants to completely avoid risks then a check up the ramp in a garage is prudent. That was my only shortcoming. Just because that wasnt done doesnt immediately imply that one doesnt know "how to buy cars in private sale". That is a naive thinking since most people will do all the other necessary preparation of the checks I listed above before parting their cash. And that is all there is to car buying in private. Buying cars is not some "rocket science" where precise equations are needed but a few "rule of thumbs" is all that is needed if you think about it !

3.  There is a "semantic" difference between a "dodgy car" and a "car requiring one too many fixes".  An insurance write off (or even a category D), a front-back patched up car and the likes are all "dodgy" since they are not "road worthy". A car with proper MOT, service record and clean HPI isnt "dodgy" but perhaps "costly" to fix. I never said that the PO or the car was "dodgy" but I always said that anyone who wants to put up a car for sale should have the "decency" to atleast "put it up a ramp" and ensure it is in a reasonable condition. Perhaps, my expectations are higher than what the reality is in the private market but it wouldnt cost the seller much to make it decent enough to be in a reasonable condition. After all cars always depreciate and if sellers considered a couple of hundred pounds spent on making a few fixes before sale as part of the depreciation (or negiotiate that it is fair to ask for slightly higher price for the effort taken to make it reasonable)  then life would be much pleasant for everyone. I am sure most decent people can be persuaded to think in this way (unlike the scaremongering mentality of annoying Magazines). It is only the few "dodgy" sellers who sell cars without a proper VAT receipt to "line their pockets" who  need to be tackled and weeded  out of the second hand car market!.

Automatix


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Direct Link To This Post Posted: 15-March-2005 at 16:56
Originally posted by J7 VNK J7 VNK wrote:

a LOT of people can't tell their backside from their elbow!  and in this case caveat emptor indeed!! 



Originally posted by J7 VNK J7 VNK wrote:


Front nearside wishbone was gone in mine!!  Didn't clunk, rattle knock or anything, but it wandered all over the road!! 

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Direct Link To This Post Posted: 15-March-2005 at 17:32
Hi Folks,

This is part of an earlier post from Jake:
Originally posted by Jake Jake wrote:

I'd say they usually possess the training and knowledge to do the job right, but I question whether they fully apply it. This nobility is tested most when a car is brought in for trouble shooting; especially when the problem is not clear cut. In the case of your handling woes, the obvious possibilities have been exhausted and the minute ones are numerous, tedious, and difficult to pin down; a true test of a mechanics resilience. The eventual fix may seem trivial and frustrating that it wasn't identified earlier. Unfortunately this is how it goes sometimes.



This "mechanics resilience" factor turned out be to so true  today!. I booked into BMW Scotthall in Eastleigh to have a few small things fitted (wipers etc) and also to check if a rear wheel bearing needed attention. He suggested a condition check on the car and the outcome was brilliant. As part of condition check he found that there was no problem with the wheel bearing which other "independent specialists" had wrongly diagnosed (perhaps he adjusted something and the whizzing sound has disappeared! It shows that they seem to know something more than "specialists" !).  He also (I think) adjusted the steering and clutch and they feel far superior now. The steering was feeling a bit light before but now it seems much better and the handling appears much more "refined" now !.  The handbrakes have also been tightened and requires the lever to travel only a few notches to hold the car on my sloop driveway !  All in all a worthwhile visit -- highly recommended!

The condition check was a mere £48 pounds and I would recommend anyone who has bought a second hand car to have one done -- all those refinements will be done in this and a nice report on the condition of the car will also be given out. Perhaps this might also be a way of  having a car checked at a much much lower cost than a RAC check  before purchasing --- provided the seller can be persuaded that it is a reasonable thing to do to have peace of mind for the buyer!

Apart from this the service itself was excellent !  Coffe was served and I was even given a lift home in their drop off facility  (with "specialists" I have go up and down in a taxi !!).  They have a hierarchical set up where you get to meet a service adivsor and not the technician directly -- perhaps this is done to let the technician concentrate on the job rather than answer intermittent telephone calls from customers. It actually doesnt matter since the service adivsor is quite knowledgeable about symptoms, general faults and even the drive characteristics of every model and is also able to give sensible "advice" !

After all the time and money spent in the last few weeks in specialist garages this was one of the best days --- both service and car felt excellent from this visit --- highly recommended! 

Unfortunately the parts from BMW is expensive (because of the quality) and the service adviser is kind enough to admit that and suggest that I should try alternatives before commiting to repairs there. Otherwise it seems much better service than from a "specialist" (atleast in my case!).

Thank you all for encouraging me to persevere with the "ultimate" --- I am nearly there just a couple more fixes and can then look forward !

regards,

Automatix


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Direct Link To This Post Posted: 15-March-2005 at 17:37

"1. The same Autotrader/AA/RAC/etc.  also warn  sellers to be wary of "dodgy buyers"  who might cheat a seller. They repeatedly put up stories of  how some sellers have been cheated (usually by gangsters posing as potential buyers). This in effect makes the seller treat buyers with utmost caution (or contempt in some cases!). "

True.  Because of the high value stakes involved (there are very few people for whom a transaction of thousands of pounds is trivial), both the buyer and seller need to be mindful of the risks and do their utmost to minimize them.  Either party can and should only be expected to look out for their own interests.

"To buy a car a HPI check, car service record and a proper V5 documentation is all that is needed. "

Insanity,  no other word for it.  Anyone that buys a car armed only with this information is wide open for exploitation.  Even if buying from a main dealer far more is required.  The buyer cannot abdicate responsibility for the outcome of a transaction regardless of what information is available.  If the information is insufficient the buyer either walks away or makes an effort to calculate the risk and offers accordingly (or gets stung).

"Buying cars is not some "rocket science" "

True, but there is more to it than you seem comfortable in acknowledging.

"I never said that the PO or the car was "dodgy" but I always said that anyone who wants to put up a car for sale should have the "decency" to atleast "put it up a ramp" and ensure it is in a reasonable condition. Perhaps, my expectations are higher than what the reality is in the private market but it wouldnt cost the seller much to make it decent enough to be in a reasonable condition."

It would have cost the seller just as much to fix the faults you have discovered as it has cost you.  They didn't need to pay for them because you didn't find them.  In effect, you overpaid for the car.

"It is only the few "dodgy" sellers who sell cars without a proper VAT receipt to "line their pockets" who  need to be tackled and weeded  out of the second hand car market!."

How, precisely, do you expect to identify the dodgy sellers, or buyers, from the ordinary decent ones?  The potential loss on a transaction on the part of either buyer or seller is not trivial and each party needs to take appropriate and reasonable steps to avoid being had.  In addition, avoiding issuing a VAT receipt is probably one of the least likely of the scams that they will be trying to pull.

Your faith in human nature is touching but ultimately has the potential to be easily misplaced.  Your experience has provided the opportunity to be a learning experience but I'm not sure you have recognized the lesson yet.

BTW, I do think your response to J7 VNK was a bit of an over-reaction.  He is a positive contributor to many threads on this forum and this thread does contain a lot of long and detailed messages that one would need a reasonable amount of time to wade through.  His observations are constructive and valid in the circumstances.



Edited by Dergside
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Direct Link To This Post Posted: 15-March-2005 at 18:04
Dergside,

Just to set the record straight. I always try to acknowledge every post in the most rational way. And I have tried my best to do so. Unfortunately, J7 VNK takes the matters to a personal level and makes comments which are full of presumptions ("backside with elbow" and many other). This is not the first time I am unhappy with his reaction but also in my previous (first) thread on 535 dynamics.  His attitude appears to me that he has owned 10 BMWs and he knows "better" and hence everyone else is "naive". That I find totally irrational and presumptions. The purpose of opening this thread (or any other by anyone else)  is not to showcase how one is superior in their "acquired" knowledge but to share ones experience with fellow members in a friendly way --- bit like a chat in a pub over a drink.

Anyway, the subject matter I wanted to discuss in this thread is something which I expect to be long winding unlike a one-liner question/answer like "how to fix my cup holder" !!!

I certainly did not "over react" but reacted according to the post. Sorry I try my best to keep my "counsel" but I am uncomfortable with presumptious attitudes.

regards

Automatix

(p.s. edited a few inverted quotes -- noted by grobda )



Edited by Automatix
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Direct Link To This Post Posted: 15-March-2005 at 18:10
theres getting to be way to many inverted commas in your posts.


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